Customized
This product is customized item, which is not eligible for return without reason.
Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.
Ashely Alsa Store - Buyer's Shopping Guide !!!
CONCERN 1:Whether The Dress You Got Will Be 100 % Same As The Picture Shown ?
Point 1 --- If The Pictures Are Real Model Pictures , All Pictures Taken By Our Own, What You See What You Got.
Point 2 --- If The Pictures Are Model Pictures, The Dress Will Be Made By Our Own Desinger Design And Handmade, Please Be Relax ,This is Over 20 Years Factory , Be Honest Answer,Usually It Will Be Same As Picture 97.99%-99.99% According to the Different Complexity.
(Kindly Notice: Due to the difference of computer monitors, there will be a slight color difference between the actual product and the picture, please refer to the actual product)
CONCERN 2: How Long Does It Take To Make The Dress ?
Answer - Usually Custom Made it Need 15 - 28 days , Exact Date Need According To The Dress's Complexity .
Answer - Usually Shipping Time Need About 5-7 Working Days By DHL ,Fedex,UPS,TNT etc. 10-35 Working Days By Aliexpress Standard Shipping.(Just Reference,Do Not Inclued All Countries)
If You Need It Urgently, Please Contact With The Customer Service Firstly To Confirm Before Placing The order.
( As the dress is very very heavy, please understand that the listing is just have the dress without any accessory such as , petticoat, veil, gloves , handbag and so on)
Return Policy
NOTICE !!!! --- This Product is customized item which is not eligible for return without reason. the return policy differs from other regular products, it is not eligible for return without reason .
Return & Exchange Requirements
1) Troduct must be unworn and in the original condition even after tried on for fit and size.(only accpeted in 7 days )
2) No Refund: Worn, Perfumed, Altered or without the original Brand&Labels.
3) No refund: The package arrived at the customs of the buyer's country, but the buyer refused to clear customs.(The local customs clearance fees will be paid by the buyer)
4) No Refund: Custom-made Petite or Plus Size and Made to your Specification.
5) It is buyers' responsibility to pay the return or exchange postage.
